Fifty years ago my father gave me a sturdy Patek as a 21st birthday present and I have worn it as my everyday watch ever since. (I care a lot for it, natch.) Several months ago, through a piece of amazing carelessness, I took it swimming in fresh water while on holiday and because of circumstance, I could not get it back to Central Watch for 4 days. I gave it to Steve at 8:30AM (he was pessimistic about what he would find), and by the time I got to the office 30 minutes later, he had an email on my desk with a photo of the damage (gut wrenching). Becuase of its personal value to me I gave him carte blanche to do his best to bring it back from the dead. The final cost was more than a few bucks to be sure as it took them two months but it was entirely reasonable. The watch is like new. A miracle. Those guys are my heroes.
Garry - 02/09/12
45th Street Passageway (Next to track 38)
Grand Central Terminal New York, NY 10017